Shipping policy
1. Overview of Delivery Services
Eversake Jewelry offers reliable delivery services to customers across Lebanon. This policy outlines our delivery process, timelines, fees, and customer responsibilities to ensure a smooth and transparent shipping experience.
2. Local Delivery Terms
Delivery services are available nationwide within Lebanon. Orders are delivered to the address provided by the customer at checkout. It is the customer’s responsibility to ensure that delivery details are accurate and complete.
3. International Delivery Terms
At this time, international shipping is not available, unless explicitly stated otherwise for specific products or promotional campaigns. Any updates regarding international delivery will be communicated clearly on our website.
4. Delivery Timeframes
Orders are typically delivered within 4–6 business days from the date of order confirmation. Delivery timelines may vary depending on location, order volume, public holidays, or unforeseen circumstances beyond our control.
5. Delivery Fees
Delivery fees are calculated based on the delivery location and order details. The applicable delivery charge will be clearly displayed at checkout before payment is completed.
6. Shipping / Courier Partners
Eversake Jewelry works with trusted local courier partners to ensure safe and timely delivery of orders. While we carefully select our delivery partners, occasional delays may occur due to logistical factors.
7. Customs Duties & Import Taxes
Customs duties and import taxes are not applicable for deliveries within Lebanon. Customers will not be charged additional customs-related fees for local shipments.
8. Proof of Delivery
Customers are required to provide a signature or confirmation upon receipt of their order. This signed delivery confirmation serves as official proof that the order has been successfully delivered in good condition.
9. Condition of Goods on Receipt
Customers are strongly advised to inspect their items immediately upon delivery. Any issues such as damage, missing items, or incorrect products must be reported as soon as possible after receipt, in accordance with our Refund, Exchange & Cancellation Policy.
10. Contact for Delivery Issues
For any delivery-related questions, delays, or concerns, customers may contact us using the details below:
Email: eversakejewelry@gmail.com
Phone: +78 790 111
Please include your order number when contacting us to help us assist you efficiently.
11. Payment Confirmation
Once payment is successfully completed, customers will receive an order confirmation via email or phone within a short time. This confirmation indicates that the order has been received and is being processed for delivery.